Coverage Insights
The PBI Group Resources.
Claim patterns, coverage explainers, cyber alerts, and the real-world scenarios we see across our 1,500+ real estate brokerage clients.
Resources
FAQ guides
Detailed Q&A on the coverages real estate professionals ask about most.
Real Estate E&O Insurance FAQ
Coverage, limits, cost, claims-made vs. occurrence, deductibles, fair-housing, firm-wide vs. individual, and how to switch carriers.
Read the FAQ →Cyber Liability Insurance FAQ
Wire fraud, ransomware, business interruption, breach response, social engineering — and how cyber pairs with your E&O.
Read the FAQ →General Liability Insurance FAQ
General liability basics — third-party bodily injury & property damage, advertising injury, how GL differs from and pairs with your E&O, common exclusions, and what coverage costs.
Read the FAQ →152 articles
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Errors and OmissionsExtended Reporting Periods: What Are They and How Do They Work?
Selling, merging, or closing your agency? Claims can surface long after an E&O policy ends. Here's how the automatic, optional, retirement, and death or disabil…
Oct 1, 2026
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Cyber LiabilityFive Ways the Money Disappears, and How Your Cyber Policy Tells Them Apart
“We had a wire fraud” covers at least five different events. They feel identical when you're living through one — but to a policy they're five separate claims, …
Sep 25, 2026
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Errors and OmissionsE&O Coverage for Wire Fraud Negligence
Most real estate E&O policies exclude wire fraud outright. But there is a separate exposure that is easy to miss — a client deceived into wiring funds who alleg…
Sep 21, 2026
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General LiabilityThe Challenges of the Property Management General Liability Market
General liability for a real estate office is straightforward. Add property management and the market narrows fast — with premises-only forms, removed coverage …
Sep 20, 2026
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General LiabilityWhat Is Business Owner's Policy Insurance?
A Business Owner's Policy (BOP) bundles business property and business liability insurance into a single policy. Here's what a BOP covers, how it can be customi…
Sep 9, 2026
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Cyber LiabilityYour Client's Money Was Stolen From Your Account. Which Coverage Answers — and What a Skipped Phone Call Costs You
When wire fraud takes a client's funds out of a real estate firm's account, the claim looks third-party but resolves first-party — if the coverage exists, and i…
Sep 8, 2026
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Errors and OmissionsShould Your Vacation Rental Management E&O Cover Injury and Property Damage?
Vacation rental managers face constant guest-injury and property-damage exposure — but the allegation is often about professional duties like inspection and mai…
Sep 2, 2026
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Cyber LiabilityCyber Insurance: A Comprehensive Guide for Real Estate Firms
A section-by-section guide to cyber liability insurance for real estate firms — what each coverage part actually protects, from wire fraud to ransomware to clie…
Aug 27, 2026
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Errors and OmissionsBuying or Selling a Property Management Firm? What Happens to the E&O?
E&O policies are written on a claims-made basis, so a claim made after an acquisition can arise from work performed years earlier. Here's how to sort out which …
Aug 21, 2026
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Errors and OmissionsShould Property Management E&O Cover Mold Claims?
Mold claims are handled very differently from one property management E&O policy to the next — from narrow carvebacks to sublimits to outright exclusions. Here'…
Aug 20, 2026
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Errors and OmissionsProperty Management E&O: Alleged Failure to Procure or Maintain Insurance for Managed Properties
Published: August 11, 2026 | Category: Errors and Omissions
Aug 11, 2026
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Errors and OmissionsDoes Your E&O Cover Management of Properties You Own?
Many real estate broker/owners assume their E&O policy covers property management of properties they own. Learn why that assumption can leave you exposed and wh…
Aug 3, 2026
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Errors and OmissionsWhy Property Managers Need "Contingent BI/PD" E&O Coverage
Learn why Contingent Bodily Injury/Property Damage (BI/PD) Coverage is crucial to have on Property Management E&O insurance policies.
Jul 20, 2026
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Errors and OmissionsE&O Insurance: The Ultimate Guide for Property Managers
Property management E&O insurance covers professional liability claims from an alleged error or omission made by a property manager.
May 25, 2026
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Errors and OmissionsWhen Your E&O Policy Says "No": Understanding Coverage Denial Letters in Real Estate
Published: February 24, 2026 | Category: Errors and Omissions
Feb 25, 2026
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Errors and Omissions10 Key Coverages to Look for in a Real Estate Errors & Omissions Policy
Published: February 16, 2026 | Category: Errors and Omissions
Feb 16, 2026
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Errors and OmissionsThe Real Estate E&O Exposure of Listing an "As-Is" Property: Why It Doesn’t Shield Sellers From Legal Risk
Published: October 24, 2025 | Category: Errors and Omissions
Oct 24, 2025
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Cyber Liability2025 Cyber Insurance 8 Best Practices
Cyber insurance is now a requirement for many real estate brokerages. This comes as more and more cybercriminals are successful in their attempts to steal infor…
Sep 11, 2025
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Errors and OmissionsTop 10 Ways to Prevent Real Estate E&O Insurance Claims
In the real estate industry, protecting oneself from errors and omissions (E&O) claims is essential for maintaining a reputable and successful business. E&O cla…
Apr 11, 2025
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Errors and OmissionsTop 5 Coverages Missing From Property Management E&O Policies
The five coverages most often excluded or quietly sublimited on property management E&O policies — and what to look for so a routine claim doesn't land on you p…
Jan 16, 2025
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Errors and OmissionsWhy Do Vacation Rental Management Companies Need E&O?
Why E&O insurance is essential for vacation rental managers: Explore the risks for property managers, and learn how to protect your business.
Nov 25, 2024
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Errors and OmissionsReal Estate E&O, Franchisors, & Additional Insured Endorsements
Not sure why franchises require that they be listed as "additional insured"? Here's what you need to know for your franchise real estate firm
May 30, 2024
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Errors and OmissionsE&O Coverage: Property Developed / Constructed by Related Entity
Many real estate agents sell property they, their spouse, or a related entity developed or constructed. Many E&O policies exclude coverage.
May 28, 2024
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Errors and OmissionsReporting E&O Claims: What Real Estate Brokers Need to Know
Learn what to report to your real estate errors & omissions (E&O) company to avoid denied claims. Don't a reporting mistake void your coverage
Sep 5, 2023
- Errors and Omissions
Agent-Owned Property E&O Coverage
When purchasing or selling your own property as a real estate agent, you need to know if your E&O covers or excludes agent-owned property.
Aug 21, 2023
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Errors and OmissionsReal Estate E&O Claims Spotlight: Deed Fraud
Imagine finding out that the property you just purchased is not actually yours because the seller never owned it in the first place. This is a growing problem w…
Jun 1, 2023
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Errors and OmissionsReal Estate E&O Claims Spotlight: Video Captured Slander
You have a showing and are excited to hear about the feedback, but you find out the buyers’ realtor had been making disparaging statements about you in your own…
Jun 1, 2023
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Errors and OmissionsReal Estate E&O Claims Spotlight: Get Your Stuff Out of My House!
Every property owner wants the transition into their new home to be seamless. However, sometimes the previous owner, who gladly accepted your hard-earned money …
May 2, 2023
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Cyber LiabilityAre “Free Email Addresses” such as Gmail or Yahoo covered under my Cyber Insurance Policy?
This seems to be a popular question lately, so we wanted to share PBI Group’s thoughts on the matter. Residential real estate brokerages often have a website an…
Apr 7, 2023
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Cyber LiabilityEndpoint Detection and Response (EDR)
Endpoint Detection and Response (EDR) is the name of an IT network security system that is becoming a more common cyber insurance carrier requirement for larger…
Mar 21, 2023
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Errors and OmissionsReal Estate E&O Claims Spotlight: HOA Law Impacting Rentals
Accurate disclosure documents are crucial to both sides in real estate transactions. When selling a property, the owner must always reveal essential information…
Feb 9, 2023
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Errors and OmissionsReal Estate E&O Claims Spotlight: Survey Says, "Get Off My Land!"
Even for seasoned experts, selling real estate is a complex undertaking and a potential legal labyrinth. If due diligence is not done, agents and their brokers …
Jan 13, 2023
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Cyber LiabilityState by State Cyber Security Breach Notification Laws
Not a fun read but something that could be handy if unfortunately, you need to look up your state’s laws regarding IT security breach notification requirements.…
Jan 5, 2023
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Cyber LiabilityCyber Insurance: The Ultimate Guide to Vendor Data Breach Response
The days of having IT systems running on your own computer hardware, in a closet at the office are a thing of the past. Almost everyone has cloud-based IT vendo…
Dec 14, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Seller Fails to Report Smart Home Upgrade Exclusion
Often times during the sale of a home, there are upgrades that require either exclusion from the contract or a separate agreement (e.g. selling furniture with a…
Nov 8, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Verify the Listing Information
A heated real estate market can cause agents and buyers to be careless and reckless. Often buyers feel like they need to remove purchase contingencies to make t…
Sep 10, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Double Agency Conflict of Interest
Dual agency usually happens when an agent represents both the seller and buyer of real estate in a transaction. However, it also occurs when separate agents lic…
Jul 16, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Agent-Owned + Water in the Basement
Real estate transactions pose dangers to buyers and sellers. For example, some might think the Seller’s Disclosure form from a realtor-owned listing would be wa…
Jun 23, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Can you Spot a Meth House?
Real estate agents may take on more responsibility and significant liability risks than they might realize upon entering the profession. For example, if an agen…
May 15, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Beware of Nighmare Buyers
Real estate agents are at the center of every deal, causing them to face unavoidable challenges. It’s taxing enough to satisfy brokers, lenders, other agents, a…
Apr 20, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: ESA (Emotional Support Animal) Rental Challenge
Some emotionally sensitive people with psychiatric ailments rely on emotional support animals (ESA) to help them cope. For example, an ESA aids people with disa…
Mar 25, 2022
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Cyber LiabilityCyber Guide to IT Solutions to Reduce Risk
Cyber insurance carriers have been raising rates over the past year or so, often by 100%. To help fix the route cause of cyber events which lead to claims and s…
Mar 4, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Problems Buying a House Sight Unseen
The pandemic is causing significant changes in every business. For example, selling homes to buyers sight unseen has become a widespread practice for real estat…
Feb 18, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Stop Lying on Property Listings
For real estate professionals, it is a legal, ethical, and courteous practice to fully disclose all facts that directly affect the value of a property, particul…
Jan 31, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Must Confirm Short Term Rentals with The County
Real estate professionals must provide full disclosure of all material facts that impact the appeal and value of a property their clients seek to purchase. Clie…
Dec 20, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Beware of Selling Unrealistic Dreams
Real estate professionals are legally bound to provide their clients full disclosure of all material facts that affect the value and post-purchase plans of a pr…
Dec 15, 2021
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Cyber LiabilitySetup MFA / 2FA on your Email Account Today!
MFA (multi-factor authentication) or 2FA (two-factor authentication) is the same thing. These are security terms that represent an additional layer of login sec…
Dec 5, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Bad Water
In every real estate transaction, agents and brokerages have a duty to inform buyers of material facts about the property being sold. Failure to do so can resul…
Dec 1, 2021
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Cyber LiabilityUS Government Secret Service Guide on Wire Fraud
As cybercrime increases year over year the US Secret Services is helping with some useful guides to have on hand if an event does take place.
Nov 20, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Fair Housing Testing 2.0
Originally passed by Congress as part of the Civil Rights Act of 1968, the Fair Housing Act is an important piece of legislation that prohibits discrimination b…
Nov 15, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: The Oil Tank Spill
Real estate professionals are exposed to numerous risks as they represent buyers and sellers. These risks are only compounded when agents do not perform due dil…
Oct 29, 2021
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Cyber LiabilityCyber Insurance Claims Report 2021
Coalition, one of PBI Group’s cyber carriers, publishes a bi-annual report on claims activity. Very interesting read, below are some highlights. The entire repo…
Oct 8, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Archiving Communications (Email and Text Messages) Per Transaction
Real estate professionals have a tremendous number of conversations with clients, agents, and other 3rd parties related to a transaction. Often this transaction…
Sep 29, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Solar Panels
Real estate professionals are bound by a duty of care to disclose material facts that can influence the value or desirability of a given property. Failure to ab…
Aug 25, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Newly Licensed Agent Selling their Own Property
Licensed real estate agents have a professional duty to disclose material facts about properties for sale. They must also represent their clients; either the bu…
Jul 25, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Septic vs. Sewer Know Before You List
When purchasing a home, buyers and real estate agents do not always think about the utility hookups – or lack thereof – included in the home purchase. Overlooki…
Jun 17, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Commission on Both Sides
As the U.S. economy continues its post-pandemic recovery, the real estate market has seen buyer and seller interest skyrocket. In a hot real estate market, near…
May 4, 2021
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Cyber LiabilityCybersecurity Awareness Training Providers
Cybersecurity Awareness Training is starting to gain momentum among real estate agencies who are looking to help their agents and staff stay ahead of the bad gu…
Apr 9, 2021
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Cyber LiabilityCurricula: Making Security Awareness Training Stick (Webinar)
In addition to a strong cyber insurance policy, PBI Group believes that cyber awareness training is a great way to reduce your risk of having a cyber event. Che…
Mar 31, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Agent Home Purchase
In legal claims against real estate agencies and their agents, plaintiffs often focus on issues with the selling of the home, such as failing to disclose damage…
Feb 25, 2021
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Cyber LiabilityCybersecurity Guide for 2021
This document is a good guide for real estate agencies who are looking for cyber security best practices to help keep their agency and agents protected from the…
Feb 22, 2021
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Cyber LiabilityExample of an Anti Fraud Disclosure for your Clients to Sign
Below is an example of an anti-fraud disclosure that some of our real estate clients are asking their clients to sign.
Jan 21, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Duty of Care
Real estate transactions rarely go exactly as planned. When the property in question has been owned and renovated by the real estate agent, and the buyer is a c…
Jan 20, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Dual Agency
Real estate professionals are bound by a range of duties, including certain obligations when those professionals sell agent-owned property or serve as dual agen…
Oct 16, 2020
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Errors and OmissionsReal Estate E&O Claims Spotlight: Infringing on Image Copyrights
Advertising is a critical component of the real estate industry. Promoting a home sale through the use of professionally-shot images is a common practice; such …
Sep 8, 2020
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Errors and OmissionsReal Estate E&O Claims Spotlight: Estate Sales
Real estate agents face numerous challenges in their profession, and transactions rarely go as planned. When it comes to estate sales, especially in the wake of…
Aug 12, 2020
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Errors and OmissionsReal Estate E&O Claims Spotlight: The Costs of Copyright Infringement
The world’s information is at our fingertips, thanks to the Internet. On the web, it is possible to find literally millions of images, and sometimes these image…
Jun 18, 2020
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Errors and OmissionsReal Estate E&O Claims Spotlight: How Prior Knowledge Can Derail a Claim
When property is in your care, custody, and control, agents are duty-bound to maintain property premises in a safe and hazard-free manner. Failure to do so, suc…
May 13, 2020
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Errors and OmissionsReal Estate E&O Claims Spotlight: Shady Agent
In real estate transactions, both buyer and seller have a reasonable expectation of propriety. In other words, both parties expect that the transaction will be …
Apr 13, 2020
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Errors and OmissionsReal Estate E&O Claims Spotlight: When the Showing Goes to the Dogs
There are many cases of bodily injury or property damage occurring during property showings, but most people don’t consider the potential danger of pets during …
Dec 16, 2019
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Cyber LiabilityCyber Protection for Agent Owned Software / Hardware
Cyber Liability policies designed to provide 1st party coverage as well as 3rd party protection have numerous definitions which can make it complicated to figur…
Nov 20, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Be Aware of Fair Housing Testers
Potential renters and buyers are not always what they appear to be. Fair Housing Testers are individuals who pose as prospective clients in order to investigate…
Oct 22, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Beware of HOA Bylaw Changes Not Allowing Short-Term Rentals
In the age of Airbnb and other home sharing services, it’s now easier (and more appealing) than ever for homeowners to rent out their property for an additional…
Oct 1, 2019
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Cyber LiabilityA good example of a Cyber Fraud Warning for your Clients
Many of our real estate agency clients are concerned about wire fraud which can negatively impact their business and clients. All real estate agencies are at ri…
Sep 23, 2019
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Errors and OmissionsE&O Claim or Potential Claim Reporting
What you SHOULD be reporting to your Real Estate E&O Policy?
Aug 29, 2019
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Cyber LiabilityConsumer Financial Protection Bureau Video on Wire Transfer Fraud
Here is the link to the article from the Consumer Financial Protection Bureau with valuable information on how to protect your agency.
Aug 19, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Lost, Stolen, or Damaged Items
It’s not uncommon for the owner of a property to not be around when their home is shown to potential buyers. Under the supervision of a real estate agent (or se…
Aug 8, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Disclosures in Real Estate Transactions
While real estate agents have many responsibilities, there are some things that should not be addressed by agents during the buying and selling process, as they…
Jul 18, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Wholesaling: What Can Go Wrong?
Purchasing homes for the purpose of increasing their value and reselling them at a profit, also referred to as wholesale, is a popular practice that can be bene…
Jun 26, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Misrepresentation in the Buying Process
What does a misrepresentation claim look like in the real world, and what kind of consequences does it have for an agent? Let’s take a look at one of our recent…
May 14, 2019
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Cyber LiabilityThe Gap
There is a little-known gap that exists between E&O policies and Cyber liability policies, which in our opinion is a worthwhile talking about.
Mar 12, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Disclosure Disaster
The Facts:
Feb 11, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Beware of Representing Your Family Members
A spotlight on a claim against a real estate agent who represented his sister in the sale of the sister’s house where the buyer claimed the sister and the agent…
Dec 11, 2018
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Cyber LiabilityYouth Soccer Phishing Attacks
We share these stories with the hope that you can start to see a pattern… everyone is a target when it comes to phishing scams. Bad actors are actively working …
Oct 16, 2018
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Errors and OmissionsLead Paint Exposure: Errors And Omissions Risk For Real Estate Agents
When a family with a two-year-old boy moved into a house that was more than 100 years old, they had no idea that the house was covered in lead-based paint. The …
Aug 30, 2018
- Errors and Omissions
Insurance Coverage for Sexual Misconduct (Spoiler Alert- It is not your E&O)
Sexual misconduct by a company executive or employee can result in a wide variety of legal claims against the company itself. If the victim is an employee, a su…
Jul 15, 2018
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Errors and OmissionsProperty Management Services – Bodily Injury and Property Damage Exposures
Whether you explicitly perform Property Management services, or you provide property management services as part of a transaction, there are significant exposur…
Jun 21, 2018
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Cyber LiabilityDigital Property Replacement Coverage
Digital Property Replacement is a subset of the Breach Rectification coverage of the cyber liability policy that PBI Group recommends. This section covers the r…
Jun 21, 2018
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Cyber LiabilityNAR Data Security and Privacy Toolkit
Real Estate broker-owners/management….a friendly reminder that this NAR data security and privacy document is a great summertime read. Hopefully, you can find t…
May 29, 2018
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Errors and OmissionsIs your Neighborhood Garage Sale covered by your E&O?
We have been asked over the years if events such as ice cream socials, holiday toy drives, garage sales, etc, conducted by real estate agents within their commu…
May 25, 2018
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Cyber LiabilityPBI Group and Victor O. Schinnerer: Chubb Cyber Webinar Recording
If you missed or would like to watch/listen again here is the webinar recording with the presentation slides.
Apr 20, 2018
- Cyber Liability
PCI Coverage in your Cyber Policy?
PCI (or Payment Card Industry Data Security Standard) is a set of security standards designed to ensure that ALL companies that accept, process, store or transm…
Apr 5, 2018
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Cyber LiabilityWire Fraud Scam Getting Worse: New Twist
Here is a recent situation which unfortunately impacted one of our clients and worth sharing in the hope that increased awareness will limit the chance of this …
Mar 21, 2018
- Cyber Liability
Orbitz.com: The Latest Breach Victim
What happened at Orbitz?
Mar 20, 2018
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Cyber LiabilityFraudulent Closing Instructions scam quadrupled in 2017
At PBI Group we have seen this trend continue over the past 3-years and apparently, it has reached new heights. The average claim of lost client funds is $352,0…
Feb 15, 2018
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Errors and OmissionsWhat is BI/PD Coverage and why do I need it?
BI/PD stands for Bodily Injury and Property Damage. Most Real Estate E&O policies include some measure of BI/PD coverage, such as limited lockbox coverage or op…
Feb 14, 2018
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Cyber LiabilityTech Support Scams on the Rise
This scam is becoming more popular and can lead to your computer being further compromised by bad guys looking for more of your valuable client information. Be …
Feb 5, 2018
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Errors and OmissionsConvicted Sex Offender: To Rent or Not to Rent, that is the Question
What should you do if a convicted sex offender, out of jail for 10 years, applies to rent one of your listings? Ask the owner of the property?… but what if he/s…
Dec 22, 2017
- Cyber Liability
Video Review of the Worst Cyber Hacks of 2017
A nice little infographic in case you don’t have the time to watch the video:
Dec 13, 2017
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Errors and OmissionsReal Estate Fraud And The Fiduciary Responsibilities Of Real Estate Agents
A Hazleton, Pennsylvania realtor could serve up to ten years in prison after pleading guilty to conspiracy to commit wire fraud. The realtor was arrested in Flo…
Dec 4, 2017
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Cyber LiabilityReal Estate Cyberscams Continue: Average amount Stolen $130k
A study shows that Los Angeles area homebuyers are losing five million dollars a month to cybercriminals. In a scheme that started in 2013, and which shows no s…
Dec 4, 2017
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Errors and OmissionsProtecting Client Property: Real Estate Agent's Ethics Violation Turns Criminal
During the Christmas season, neighbors in a Connecticut town spotted two men carrying large sacks in and out of a home. According to police, one was a local rea…
Nov 20, 2017
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Errors and OmissionsDual Agency on Agricultural Land Deal proves to be Risky Business
A spotlight on a claim against a real estate agent who acted as a dual agent for both the seller and the buyer of 1000 acres of agricultural land for $10 millio…
Nov 15, 2017
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Cyber LiabilityNetflix Email Phishing Scam
Phishing scams are very popular and often revolved around products or services which are important to us and widely used. Here is a successful scam that is goin…
Nov 7, 2017
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Errors and OmissionsWhat is Construction/Development coverage?
Construction/Development coverage extends the E&O policy to provide coverage for the sale of residential property that has been built or developed by an insured…
Nov 1, 2017
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Cyber LiabilityThe benefits of Cyber Liability Insurance for Real Estate Agents
Life as a real estate agent is busy, always on the go and juggling multiple clients. You are often being pulled in multiple directions while staying focused on …
Oct 19, 2017
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Cyber LiabilityWi-Fi Vulnerability Discovered "KRACK Attack"
A new vulnerability has been discovered recently called “KRACK Attack”. In short, there is a exploitable flaw in the Wi-Fi security protocol WPA2, this protocol…
Oct 16, 2017
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Cyber LiabilityHow to Spot Red Flags in Social Engineering Emails
Here is a helpful guide to understanding some of the things to look for when attempting to figure out if an email is real or fake. Click here to view a full-siz…
Oct 4, 2017
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Cyber LiabilityTime to Know Your Credit Report
Lots of discussion since the Equifax breach about freezing or monitoring your credit report. Let’s just discuss the basics briefly.
Sep 27, 2017
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Errors and OmissionsWhat is a “Hammer Clause”
There really is no such thing as a “Hammer Clause”, but that is the common term for the Consent to Settle Clause in your E&O policy. The Consent to Settle claus…
Sep 27, 2017
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Cyber LiabilityBeware of Microsoft Word document offering Google search tips
A new phishing email is going around with an MS Word attachment offering unique Google search tactics. Do not open the email and more importantly do not open th…
Sep 19, 2017
- Cyber Liability
Equifax Announces Cybersecurity Breach
Another huge breach.. this one the bad guys good a lot of valuable information, here is the summary:
Sep 7, 2017
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Errors and OmissionsWhat does DOL (Defense Outside The Limit) Mean?
One of the options you have when buying E&O insurance is Defense Outside the Limit (DOL) or Defense Within the Limit (DWL). It is important to understand this o…
Sep 5, 2017
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Errors and OmissionsConflicts of Interest: Don't go there.
This should go without saying but we still receive many real estate E&O insurance claims revolving around conflicts of interest. Always be mindful of, and avoid…
Aug 30, 2017
- Cyber Liability
Real Estate Wire Fraud Making the News
The bad guys are working hard, 100 attempts per month in Nevada! Our cyber liability policy cover for this type of claim. Get a quote today.
Aug 18, 2017
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Errors and OmissionsThe Pitfalls of Dual Agency and Bugs
A recent residential transaction resulted in a substantial claim being paid because of an undisclosed termite infestation. Our insured was both the listing and …
Aug 16, 2017
- Cyber Liability
CEO Fraud Scam hits PBI Group
It is hard to believe that a small insurance brokerage company like PBI Group could become a target of a (somewhat) sophisticated social engineer scam commonly …
Aug 2, 2017
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Cyber LiabilityVictim of Wire Fraud? the FBI's FKKC program can help!
Financial Fraud Kill Chain (FFKC) is FBI program designed to recover funds for customers who have been victimized by fraudulent international wire schemes. The …
Jun 28, 2017
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Cyber LiabilityUnsupported Software: Does your Cyber Liability policy have this exclusion?
If so, you may be in a situation where your policy does not provide coverage due to an unsupported software application running on your computers. All software …
Jun 20, 2017
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Errors and OmissionsBeware of Greedy Buyer Clients Who Want The Furniture
A spotlight on a PBI Group and Hanover Insurance claim against two real estate agents involving greedy buyers who wanted to keep staging furniture used by selle…
Jun 15, 2017
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Errors and OmissionsBe Proactive and Start Filing your Text Messages
Documenting conversations and decisions made during a real estate transaction is an extremely important best practice for E&O compliance. When you find yourself…
May 31, 2017
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Cyber LiabilityBusiness Interruption Coverage Endorsement
If your systems are down due to a Ransomware attack, Business Interruption coverage can help by protecting your agency from loss of your income and additional e…
May 31, 2017
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Cyber LiabilityRansomware is now a major concern for everyone.
You may have seen the news this weekend. Criminal hackers have released a powerful strain of ransomware that spreads itself automatically across all computers i…
May 15, 2017
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Errors and OmissionsAvoid the Extremely Difficult Client
One of the best ways to avoid having an E&O suit filed against you is to avoid the extremely difficult clients. Yes, that means walking away from someone who wa…
May 10, 2017
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Cyber LiabilityUp your Password Game
Passwords are a fact of life on the Internet today—we use them for everything from ordering flowers and online banking to logging into our favorite airline Web …
May 8, 2017
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Errors and OmissionsNot in my house
When neighbors noticed unusual activity at a recently-sold home, officers were called. They found two people engaged in sexual activity. The woman claimed to be…
May 5, 2017
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Errors and OmissionsI’m Here For You
Trust is paramount, develop it buy showing your clients you are there for them through the exciting and stressful journey of a real estate transaction. Let your…
Apr 28, 2017
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Errors and OmissionsAgents are Targets
Unfortunately, in today’s litigious society, lawsuits and grievances against real estate agents are very common. Real estate agents are frequent Targets for law…
Apr 16, 2017
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Errors and OmissionsKeep Some Opinions to Yourself
Service oriented real estate professionals can sometimes get themselves into trouble if they feel compelled to give advice on matters that are beyond their prof…
Apr 14, 2017
- Errors and Omissions
Does Your E&O Policy have a strong deductible waiver?
Does your E&O policy have a deductible waiver? Ours does up to $5k per deductible if the transaction that triggered the claim has the following conditions met:
Apr 7, 2017
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Cyber LiabilityRoot Cause of a Data Breach
Research studies are becoming very popular on the topic of cybersecurity. Unfortunately, none of them are focused or include residential real estate firms among…
Mar 24, 2017
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Cyber LiabilityRogue Documents by Real Estate Agents
It is very easy to get caught up in all these free/cheap cloud storage services which enable us access to anything we need, at our fingertips, in just a few cli…
Mar 17, 2017
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Cyber LiabilityNot again..Another Wire Transfer Fraud!!
Today another client called with a wire transfer fraud situation where their client wired approximately $300,000 for closing to a fraudulent bank account. Thank…
Mar 2, 2017
- Cyber Liability
Funds Transfer Pledge
I, < Agent> will never request or forward alone someone else’s request * to my Client, via any form of electronic communication including email, text message or…
Mar 1, 2017
- Cyber Liability
Funds Transfer Risk: 1st Party vs. 3rd Party Coverage…Are you covered for both?
Let’s first define the difference: Funds Transfer 1st Party coverage for Cyber Liability protects the Insured aka the real estate firm who holds the insurance p…
Feb 21, 2017
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Cyber LiabilityDo not plug in a found USB drive!
Tradeshow season is among us and I am sure your agents are looking forward to their regional or national conferences. Please make sure you share this piece of s…
Feb 17, 2017
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Cyber LiabilityMust Listen...Wire Transfer Scam
Besides a comprehensive Cyber Liability insurance policy. Here are some things you can do to protect your agents.
Jan 27, 2017
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Cyber LiabilityClaims Example of Internet Media Liability
A real estate team hires a freelance graphic designer to create a series of new logos for the official launch of their newly branded team. The graphic designer …
Jan 23, 2017
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Cyber LiabilityWhat is a Data Breach Coach?
A Data Breach Coach is a leader, often a person at a law firm, who is your main point of contact once a breach is suspected. He or she is available through a fe…
Jan 12, 2017
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Cyber LiabilityHow to Setup Find my Iphone
As discussed in our previous post 5 Simple Steps Real Estate Agents can do themselves to reduce Cyber exposure, setting up the remote locating feature on your s…
Jan 5, 2017
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Cyber LiabilityReal Estate Agents using a Yahoo Email Address
It is time to officially stop using Yahoo email address and migrate to a new email provider. The news today of yet another breach that exposed 1 billion user ac…
Dec 15, 2016
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Cyber LiabilityTop 5 Things Broker Owners can do to limit Cyber risk
First off, this stuff can be confusing and daunting… it is for everyone. Take 1 step at a time, together with your technical resource you will figure it out tog…
Dec 15, 2016
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Cyber LiabilityWhat is Security Awareness Training?
Like a shield wall for an army, Security Awareness Training is a valuable tool to help reduce your cyber liability exposure by employing a formal process of edu…
Dec 12, 2016
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Cyber Liability7 Simple Steps Real Estate Agents and Broker Owners can do to reduce Cyber exposure
Seven practical steps real estate agents and broker-owners can take to cut cyber and wire-fraud exposure — from multi-factor authentication and email security t…
Dec 2, 2016
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Cyber LiabilityEmail Phishing Scam Attempt
So how do hackers get into your email account? One way is to trick you to grant them access. Humans are always the weakest link in any security chain 🙁
Dec 1, 2016
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Cyber Liability7 Steps to Protect Your Real Estate Agency from Social Engineering Scams
Social engineering drives most real estate wire-fraud losses. Seven steps to protect your agency — wire-verification protocols, staff training, email controls, …
Nov 29, 2016
- Cyber Liability
What is Deceptive Funds Transfer?
Here is a good example of Deceptive Funds Transfer is it is explained in this Claims Scenarios from Victor O. Schinnerer & Company, Inc.: http://schinnerer.com/…
Nov 15, 2016
- Cyber Liability
This is what happens when you reply to spam email? LOL
Suspicious emails: unclaimed insurance bonds, diamond-encrusted safe deposit boxes, close friends marooned in a foreign country. They pop up in our inboxes, and…
Oct 20, 2016
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Cyber LiabilityToday's Disturbing Statistic
The median cost for Data Breach Coach and investigative services runs $29,000.
Oct 18, 2016
- Cyber Liability
Small Business Cyber Event.. Could you Survive?
60% of small/mid-market businesses go out of business within 6 months of having a cyber compromise or breach event.
Sep 21, 2016
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Cyber LiabilityWhat is Social Engineering?
Social engineering is the art of manipulating people so they give up valuable information. Criminals use this tactic as it is easier to exploit the natural incl…
Sep 20, 2016
- Cyber Liability
What is Cyber Liability for Real Estate Professionals
Cyber Liability is a stand-alone insurance policy that covers 1st party and 3rd party damages and expenses associated with lawsuits brought about from cybersecu…
Sep 15, 2016
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