Transaction Coordinators E&O Insurance written for the challenges of handling all the details.

Transaction Coordinators do the most under-insured work in residential real estate. You manage the contract-to-close timeline that a brokerage’s entire commission depends on — disclosures, contingency removals, lender deadlines, title and escrow handoffs, MLS updates, and the daily cadence of follow-ups — and every one of those touchpoints is a place an errors-and-omissions claim can originate.

The hard part is that TCs sit in two different liability worlds. Independent TCs operate as third-party contractors with no automatic shelter under the agent’s or brokerage’s E&O. In-house TCs are typically employees or contractors on the brokerage’s policy — but most generic brokerage E&O forms either exclude TC activity outright or treat it as ancillary, leaving real exposure when a missed deadline turns into a contingency forfeit or a document-handling error triggers a closing failure.

PBI Group writes Transaction Coordinator E&O for both models — independent and in-house — with explicit coordination-error defense, MLS-misrepresentation language, and deadline-management coverage. The policy responds to the way TCs actually get pulled into lawsuits: as the party who held the file when the deadline slipped, regardless of who made the underlying decision. Right Coverage at the Right Price for TCs means a real policy form built around real coordination work — not generic professional services E&O.