Tagged: Fanatical Service

Stanley V.
Wilkinson Property Management
Paul is the Best; Best Quote & Rates & Best Service!
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Better Homes and Gardens Real Estate Main Street Properties
PBI Group and Paul Bondy are always helpful, professional, and provide great service. I would recommend them without hesitation.
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Emily L.
The Steller Group, Inc
Paul worked quickly to get my Team E & O coverage as we transitioned from working for one Real Estate Company to going out on our own. He worked hard to find the best coverage at the best price. And, he helped me understand the process every step of the way. PBI Group did an excellent job!
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Phil R.
Multi State Realty, Inc.
Paul was extremely knowledgeable and helpful in setting-up the unique E&O policy we needed for our business. We plan to continue doing business with PBI in the future.
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Brian M.
RedSail Property Management
It's rare in this day and age to find a company that simply does what they say they're going to do. Paul Bondy did just that. I found Paul to be incredibly knowledgeable about the type of insurance we needed and went the extra mile answering every question we had. I won't hesitate to refer anyone I know to Paul for their insurance needs!
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Brian E.
Community Choice Realty
Christopher Dittes at PBI Group has been my provider for nearly 7 years now. I can't say enough about how pleased I am with his service and super fast responses to any requests I have. He is on the ball and does everything he can to help. He makes the process super easy and is very thorough in explaining the policy. I would 100% recommend him to any person needing an insurance policy. Also, most importantly he was just about $300.00 less per year with the same coverage, compared to two other providers. While I'm not happy that I have to pay for insurance lol, I am happy with the price and service of the PBI Group.
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Tasia W.
Willhite Appraisal Company LLC
Paul provided great customer service and made the process of getting E&O insurance easy.
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Branden F.
Keller Williams Pinnacle Group Real Estate
Paul and his group have been providing us with phenomenal service for years. He has always kept us up to date with policy renewals and deadlines, been extremely knowledgeable when suggesting new coverages, and turned around jobs with the utmost quickness. I would recommend Paul and PBI to anyone for their insurance needs or inquiries.
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Tammy S.
Keller Williams Realty Suncoast
Paul is always available to answer questions (even providing info for questions I didn't know I needed to ask). Quick response, knowledgeable and extremely helpful.
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Leslie G.
Coldwell Banker Carlson Real Estate
We have been very happy with PBI Group, for our insurance needs. Paul is a consummate professional, possessing a high level of expertise and customer service, which is so helpful when trying to navigate the renewal process every year. He is knowledgeable, patient, and always has the answers. We feel he puts our interests ahead of his or the company, which is the way we conduct our business with our clients, so we have full confidence in him, the product(s) and the process.
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Leslie P.
Keller Williams Realty Peace River Partners
Paul Bondy is simply the BEST! He is extremely knowledgeable and responsive to any questions we may have. He takes the time to explain the coverage and offers suggestions to better cover our needs. Having come from the insurance industry, Paul is exactly the kind of professional that I want to represent us.
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Ray T.
Turner Real Estate Network
Quick, informative responses. When shopping insurance you need someone that can break it down for you in a concise manner. Price isn't everything, but it helps that PBI Group is extremely competitive. I will, and already have, referred peers/clients to their services.
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Carol R.
Fairhaven Realty
For several years, Paul Bondy was our broker for E&O insurance covering our two real estate office in Bellingham, WA. I selected PBI Group after doing an exhaustive comparison between his and three competing broker offerings. Paul provided us with the most comprehensive, cost-effective coverage available at that time. When our corporate bookkeeper took over responsibility for our E&O, she went with a broker based on price point alone. This is the only reason Paul is no longer our broker. I still haven't seen another broker provide us with coverage on par with the coverage Paul provided us.
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Mark S.
CENTURY 21 Outstanding Homes
As a Broker/Owner it is important to protect our Brokerage and my Agents with quality E&O Insurance that actually covers our Brokerage if something were to happen. Paul Bondy has been instrumental in assessing our needs and tailoring E&O Insurance to protect our real estate business. I have used Paul since 2008 through owning 2 Real Estate Brokerages and his service and knowledge has been beyond compare. I am a firm believer in you get what you pay for and PBI Group has exceeded our expectations in every way. I highly recommend using Paul Bondy if you need insurance to protect your Brokerage.
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Michele N.
Crystal Realty
PBI Group has been providing coverage for my business for over five years. Fortunately, I have never needed the coverage. But it has been very easy to work with PBI Group...I'm notified well in advance that the policy is up for renewal. All very smooth, very professional. My representative is Chris Dittes. He's on top of things! Michele Norris, Broker/Owner of Crystal Realty. North Lake Tahoe, Nevada
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Jamie P.
Jamie Pavlis Real Estate, Inc.
We have been dealing with Paul for many years....His Service, Knowledge, and Experience are what it is all about. 5 Stars all the way!
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Phil F.
CENTURY 21 Frank Frye Real Estate
Being a client of Paul Bondy puts my mind at ease. Paul has always made himself available to answers all of our questions pertaining to errors and omissions insurance. He's a wealth of knowledge, and I highly recommend him!
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Theresa P.
Coldwell Banker Distinctive Properties
Making sure you have the right coverage and policies can be a scary process and PBI Group has been extremely helpful, patient and super responsive - making the process smooth and easy.
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Sherrie M.
BCC Realty LLC
PBI Group made everything very easy. As a new owner, it was great to hear what I needed in plain English! Thanks, Paul!
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Claire R.
Keller Williams Merrimack Valley
Paul Bondy and PBI Group have been an amazing resource for us. Paul has been hands on at all times, assisted us in finding the best coverage at the best price for both E&O and a Cyber policy. We have spoken to other companies and then gone directly back to PBI.
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Keller Williams Town Center
We appreciate the service received from Paul Bondy and PBI Group. The level of knowledge and customer support has been great and they have proven to be a true advisor. I highly recommend PBI Group. Thanks Paul!
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Kim G.
TitleCo Title Agency, LLC
TitleCo Title has been a client of PBI Group since their inception. PBI's excellent customer service, attention to detail, competitive pricing and accessibility is crucial to our fast past industry.I would highly recommend Paul Bondy and PBI Group for any businesses seeking E&O Insurance.Kim Beth GrecoPresident/OwnerTitleCo Title Agency
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Ford G.
Tucson Arizona Real Estate
Paul Bondy is great to work with, excellent follow up! The price is also very reasonable.
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Kathy Z.
Zaferatos Real Estate
I want to confirm working with Paul Bondy was an excellent experience. He worked with me and kept me focused on getting my application to him in a timely manner. He worked to find me the best quote available for my needs. I am pleased working with him and plan on continuing to work with him in the future.
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Ann R.
Relfe-Welden Real Estate
I don't know how I found Paul Bondy, but I have been happy with his service & his most accommodating attitude since I was first in contact with him. I originally dealt with Paul at his prior company. A couple of years ago, I called to get a new E&O quote, and found out that he was no longer there. I was unable to get anyone to tell me where Paul went. I liked him so much that I was in hot pursuit of him. After a lot of effort & searching on the internet, I found several Paul Bondy's in the White Pages & called each one until I reached him.I have just placed my E&O coverage with Paul again, and was very glad I found him. Paul is a good man with lots of patience, and he is very thorough. I am a satisfied customer.
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ReMax Real Estate Center
It was a pleasure to work with Paul Bondy at PBI Group! Paul was very knowledgeable about the policy I purchased for my company. I also appreciated Paul's timely responses to all of my questions and his guidance as was needed during the process. I highly recommend PBI Group!
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Roger W.
Riverside Realty
I have been with PBI Group now for approximately a decade and find themto prompt, courteous and professional as well as very competive in their cost to providing top notch insurance coverage!I recommend this Agency to anyone in need of insurance coverage!
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Jerome H.
The Loft Warehouse
”Paul has guided our small business through its growth and the challenges it created. As small business owners, the ability to rely on an expert for something as important as our insurance needs is critical and allows us to sleep at night.”
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Kim W.
Timberwolff Realty, LLC
”Paul, thanks for all your help and attention to detail in assisting me with finding the right E&O for my company. I waited until the last minute to deal with my pending E&O renewal, and you bailed me out in a timely manner. I appreciate your time and efforts on my behalf, and look forward to working with you for many years to come! ”
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Julie T.
oldCape Sotheby's International Realty
”We have been working with Paul and PBI for three years now. We decided to make a change when our premiums went up significantly and realized we needed to learn more about what our policies really cover. After speaking with Paul, who answered all of our questions, we knew we found the right partner. Paul went above and beyond, even securing our preferred legal representation in case we ever needed them. Our premium was significantly reduced even though our coverage was increased. We feel confident that if we ever have a claim, Paul and PBI will be there every step of the way. I highly recommend them!”
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Frank B.
Performance Realty
”A very professional firm!”
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Jo-Helen W.
Pitrolo and Williams Real Estate
I have worked with Paul Bondy and his PBI Group for many years and there is no one better! He provides great service and always stays in touch. I highly recommend PBI Group and I know you'll be pleased when you give Paul a call!
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R. Realty Company
”Fast, courteous service, you have been a great help. In fact, I have recommended you to other agents in my area already.”
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George C.
RE/MAX Home Pros
”Always has provided great service for my insurance needs.”
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Don D.
RE/MAX Premier Group
PBI Group, Paul Bondy in particular, provided excellent service throughout our recent search for E&O Insurance. Paul made our needs/concerns a priority and went above and beyond to secure a competitive quote, as well as a policy with the coverage we needed from a top rated insurance provider. Both Don Dahlberg and I were very impressed - thanks Paul!
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Realty Plus
”Paul, thanks for everything. Even though I procrastinated, you got it done, and at a great price savings. Thanks. ”
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Nikki U.
Keller Williams Clearwater
I have utilized Paul Bondy and PBI Group to secure E&O coverage for my three Market Centers. Paul went above and beyond in helping me to find and place coverage, and spent extra time with me explaining the process and review of the actual policy. I highly recommend Paul, as he is exceptionally knowledgeable and very customer service friendly.
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Jim S.
Keller Williams Denver South Metro
We're privileged to have the opportunity to recommend PBI Group. Paul Bondy has proven to be exceptional in every encounter. Upon interviewing Paul, he quickly proved his excellence in terms of pricing and also in service. Paul has really become our business partner in just the short time that we've worked with him. Paul has always returned messages extremely quickly, and goes the extra mile time and time again. However, what really sets Paul apart became evident after the policy was executed and paid for. Paul understands and respects our unique relationship with our agents. He made himself available to speak with every single one of our agents about the policy. And he presented the policy, in every agent interaction, in a manner where everyone found the value in changing policies to his company. Paul continues at this high level well after the policy has been fully sold to us. We expect to be in business with PBI Group for many years to come. On behalf of everyone here at Keller Williams Executives Realty, PBI Group has earned our respect and partnership, and we offer our highest recommendation to you.
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Joanne M.
Keller Williams Realty
”The level of service we consistently receive from Paul is incredible and his follow up skills are truly appreciated! I know that no matter when I call he will pick up the phone and have answers to all of our E&O insurance questions. It's like having our our insurance person on staff. Who could ask for more? Thank you PBI.”
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Filomena A.
Keller Williams Realty Merrimack Valley
Paul Bondy is a pleasure to work with, he goes above and beyond to help us with any of our needs, very knowledge and always super helpful. I would recommend PBI Group to anyone.
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Ladd G.
Keller Williams Wilmington
I can't recommend Paul Bondy and PBI Group highly enough. With a background as an attorney, I've litigated against insurance companies and I know that for many, denying claims is just part of the way they conduct their business. I actually had the opposite experience with Paul and PBI. Our real estate company got sued in a lawsuit and there was a clear opportunity for the carrier to deny coverage. Honestly, I was shocked that they didn't deny coverage and really wouldn't have had a valid argument against them for doing so. But Paul went to bat for us-- like he said he would-- and the carrier actually chose to honor the claim. They then helped us hire a top notch attorney, and had the baseless lawsuit thrown out of court. The've earned our business many times over and Paul and PBI backed up what they said every bit of the way, and more.
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L. Pearl Morris Real Estate & Waimea Group, Inc.
”We were very pleased with the professional and quick response we received from PBI. Paul was very attentive and patient with us. He explained all of our options. I would be very pleased to refer anyone to Paul and his company.”
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Lois E.
Lois Erickson Real Estate & Associates
”Your service was outstanding – having tried for three days to accomplish what you did for me, assisting me with questions, answering my emails almost immediately. I will recommend you to all that I know in the future, and will continue with your service as long as I need this insurance. Thank you!”
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Renee M.
May Realty
”Thanks so much for your help. You returned emails and phone calls very quickly, and got a quote in the same day. I look forward to doing business with you in the future.”
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Jack M.
McAlear Cavalier Realtors
I have been dealing with Mr. Paul Bondy for the past 3-4 years. I have always found him very informative/knowledgeable and professional in his actions. I would not hesitate to recommend him to other brokers.
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Edward Y.
Ironwood Real Estate
”We were pleased with PBI Group's service, their responsiveness, and product. I am Happy to recommend them to others. ”
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Susan M.
J Barrons Land Development
”For the past two years, Paul has helped us with our E&O Insurance needs. He has been responsive and prompt in fulfilling our requests/requirements. It has been a pleasure working with Paul.”
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Brian S.
Keller Williams Advantage Realty
I had the pleasure of working with Paul Bondy and PBI Group this past year on the E&O Insurance for my offices as well as several other offices in the Colorado Keller Williams region. With the guidance of my legal counsel, sixteen market centers decided to aggregate their purchasing power. We secured and reviewed E&O quotes through five different E&O insurance companies, and ultimately selected PBI Group. We chose to work with Paul because of his extensive knowledge of the product, his availability and his ability to save us money on our premiums. I should note that we also hired an E&O coverage attorney as a consultant to review all of our quotes, and PBI Group's policy was determined to be the most complete/comprehensive.
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George M.
ERA American Towne Realty
Paul has been my insurance agent for well over 20 years. When he started his own company, pbi Group, I followed him and terminated coverage with the company he had worked for. It is not the insurance company, but rather the person who will be working for you. I put my trust in Paul 100% +. Over the years my company has had insurance claims and without a doubt Paul was there working on my behalf every step of the way. I highly recommend him for your insurance needs. He is the best agent you can select.
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Bonnie F.
ERA Byrne Realty
”Paul has always been extremely proactive and responsive to all my questions and requests. Would highly recommend Paul and the PBI Group!”
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ERA Integrity Real Estate
”Once again Paul has gone above and beyond to provide the best quote while still providing superior coverage. As a realtor, I know that service and knowledge make all the difference to my clients. This is why I am comfortable using Paul. He is extremely knowledgeable and he has strong follow-through skills. I would highly recommend him to anyone seeking E&O insurance.”
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Karen W.
ERA Lake Eufaula Real Estate
”Great job, and constantly in touch. Saved us money this year too, thanks Paul. ”
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Bruno F.
ERA Lambros Real Estate
”We couldn't be happier with our E&O Insurance representative Paul. Your response time is excellent, and we appreciate your communication and cooperation with claims.”
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Connie L.
ERA M. Connie Laplante Real Estate
”I wanted to take a minute Paul and thank you for all your help in getting me the right policy for my Errors & Omissions insurance. In the past I felt I had to stay with the one carrier I had been with even though my premiums kept rising. You helped my company get a better coverage policy as well as it being cheaper than if I had stayed with my original carrier. You took the time to explain the differences between policies to me and that meant a lot. Like I told you I know how to sell houses, but I know nothing about insurance. I look forward to doing business with you for a long time. Thank you once again.”
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Daniel S.
ERA Naper Realty
”We appreciate your prompt response to my every request. It was a pleasure to renew our E&O with you.”
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Dan S.
ERA REALTY PROs
I have had the pleasure of having Paul Bondy as an insurance representative for a number of years. His knowledge of the E&O Insurance market is a definite asset in doing business with Paul. But perhaps one of his best, of many, attributes is just how far he goes to deliver top notch customer service. My gosh, this man has taken calls from me after 9PM and assisted me when I had trouble getting a quote from his competitor! I sensed his concern was to ensure I had enough information to make an informed decision. Well, after finally getting that competitor's quote, after 6 phone calls, 4 emails and a call to their corporate office, Paul then assisted me to honestly dissect the pros and cons of the various policies. Paul goes above and beyond to earn your business. For that reason alone it makes a compelling reason to use Paul. However, his quote was $700 less which certainly clinched the deal!
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Anthony D.
ERA Village Green Realty
”We are pleased with your recent E&O quote. We have dealt with you in the past, and feel comfortable with you knowing that you are an experienced insurance source, and are available to discuss any concerns regarding coverage. ”
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Robin K.
EXIT Real Estate of Ludington
I have worked with Paul Bondy for three years and he is wonderful to deal with. He responds quickly to inquiries and explains the policy thoroughly. It is an added bonus that his pricing was much less than the other quotes I received. I am happy to have him as my agent.
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Trevor O.
EXIT Real Estate Results
”Paul, thanks for all the hard work. You saved me over 40% on my renewal, and followed up from the year before. Look forward to doing business for many years.”
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Heartland Realty
I have worked with Paul Bondy for several years with my company's E&O. He is extremely well versed in what he does. He is truly an expert in his field. I am now with his new company and still just as satisfied. He has great attention to detail and is thorough. I appreciate the quick responses and knowledge of my business and what I need. I will continue to stay with Paul.
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Deb R.
Help-U-Sell Peak Properties,
”Great job!!!! Thanks so much for the prompt service.”
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Greg K.
ERA Advantage Realty
It was a great experience to work with Mr. Bondy again. Paul is very knowledgeable and well versed in the intricacies of E&O insurance. He goes the extra mile in looking out for his clients (before and after the sale). You can be assured that you will be provided with the best quality product for your needs at a very competitive price. We would heartily recommend him to all our real estate colleagues and business associates!
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Woody M.
Coldwell Banker Old Mill Properties
”Paul and his company are the best insurance provider we have experienced. Being in business for over 25 years, we have had many experiences in the process of finding and vetting many service providers. PBI ranks among the tops of any of them and is by far the best provider for professional liability insurance. They go above and beyond finding the best value and tailor the policy to meet our needs. If you are looking for an honest, well researched quote, look no further.”
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Sarah R.
Coldwell Banker Regan Realtors
PBI Group is definitely a force to be reckoned with in their field. Their knowledge, dedication, and tenacity are not only appreciated but also highly respected. We acknowledge that your time, persistence, and consistency are only a few of the reasons we chose PBI Group. Thank you for your service, you are one of a kind!!
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Bruce P.
Coldwell Banker Resort Realty
I have been very impressed with the level of service provided by Paul and the PBI Group. Phone calls are always returned promptly, and questions are always answered. I would not hesitate to recommend Paul Bondy and the PBI Group for your Professional Liability Insurance needs.
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Patrick M.
Coldwell Banker Roth Wehrly Graber
Working with Paul at PBI Group was painless. He alleviates the stress, confusion, and as much of the work as he possibly can. He really can cut to the nuts and bolts, and the pros and cons of the different options. He can put E&O Insurance Coverage into layman's terms for ease of understanding. I feel he is always trying to find us the best deal, and he has succeeded each year we have used him (over three and counting). Working with PBI Group makes it easy for me to ignore the dozens of other calls from agents each year around renewal time. I highly recommend.
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Francis R.
Coldwell Banker Rowley, Realtors
”Paul, many many thanks for your excellent and very patient assistance in explaining all the necessary coverages in our very important annual decision on our E&O protection. Your policy, terms, coverage, and premiums are excellent, with all the extended coverage so critical in our real estate brokerage business. We feel reassured and secure in having you and your expertise, and most of all your personal interest in the best policy for us, protecting us in the year ahead. Thank you again for all your assistance and follow-up. Best wishes to you in your business. ”
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Ray M.
Coldwell Banker Sunstar Realty
Sunstar Realty, Inc. would like to extend our appreciation to Paul Bondy and PBI Group for his assistance in selecting an E&O carrier which we feel would provide us with the best protection available. Paul was extremely helpful in comparing the differences between various policies available as well as our current policy. We are confident that the coverage will provide us the protection needed for the coming year.
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Joyce C.
Coldwell Banker Town & Country Properties
I sincerely appreciate PBI Group's proactive stance in looking for the best policy and premium for my company each year. It's very comforting to know that you're looking for the best coverage, and you're on top of things. I never have to make second phone calls or repeat emails. The communication is excellent.
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Ronald B.
Coldwell Banker United Properties
Paul Bondy and his team have provided outstanding customer service which actually started prior to entering into our first contract. What makes me stay now is how he had a claim handled, effective, timely and professionally. He has one of those services that seems like a waste right up to the point you need him and for me he proved his worth.
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Jeannette B.
Coldwell Banker United Realty Professionals
Considering using PBI Group? As a client of Paul Bondy for several years, the first thing I would tell you is that Paul does what he says he will do. He has worked diligently to provide me with the kind of E&O that I want. He also takes the time to discuss what various policies provide, and to explain the clauses and what they mean to my company and my agents. I think his service goes above and beyond the service I have received from many of the other E&O providers I have used during my 34 year real estate career. I can enthusiastically recommend Paul Bondy
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Jerry N.
Coldwell Banker Uptown Realty
”Excellent service and superior knowledge about the application to real estate products.very satisfied after several years.”
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David N.
David Norman Realty Advisors
”I have used the PBI group for all my E & O needs for the past 10+ years. Great company, pricing, service, products, and follow up responses.”
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Karen K.
ERA Advantage Realty
My experience with Paul in getting E&O insurance for ERA Advantage was exceptional. He worked with me in determining our needs, and also was very prompt in returning my calls if I had a question. I would recommend Paul Bondy to all my associates.
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Pat F.
Coldwell Banker FMI Realty
Paul Bondy is a true Professional. He made sure to remind me to renew my policy on time. He also shopped around for me and saved me a bunch of money. I have worked with Paul while with another Company, and followed him with his new business. I will recommend Paul to all my Fellow Realtors. Thank you Paul and good luck with PBI Group, I know you will do well.
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Cathy N.
Coldwell Banker Gesik Realty
”Thank you, Paul, for your quick responses to our many questions. You provide a high standard of service, which is uncommon these days, and a knowledge of the industry that is impressive.”
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Mike L.
Coldwell Banker Lunsford Real Estate
PBI Group once again provided outstanding service during our renewal process. From the application through the actual quote and acceptance, Paul was timely, patient when I was not so timely, and helped alleviate much of the stress that can accompany this annual process. And the quote was great! Thank you.
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Harry M.
Coldwell Banker Boyd & Hassell
”Paul, we are very pleased with the policy coverage offered us, while saving a bundle in annual premium compared to our previous policy. Thanks for taking the time and making the effort to find us good, affordable coverage.”
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Steve H.
Coldwell Banker Coastal Properties
What a great experience working with Paul. Paul was always available to answer any questions I had. I felt like I was part of his family. Anyone looking to purchase insurance without hesitation, call Paul Bondy
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Tom D.
Coldwell Banker Conroy, Marable & Holleman
”Working with the PBI Group was a pleasure indeed. We learned on short notice in the middle of December that the previous provider of our E & O Insurance was increasing the cost of such insurance by almost 18 - 20% and the deductible offered by the firm went from $2500 to $10,000 per claim. Since we weren't expecting such a major change in cost with renewal deadline staring us in the face...we contacted several other firms to inquire about E&O Coverage for our firm. After several calls and finding that most firms were also only offering E&O with an very high deductible per claim with no first line of defense period. We contacted the PBI Group and found to our amazement, that their coverage was what we had basically had for years... a $2500 deductible with an offer of first dollar defense in the policy. With a quick application being submitted with our previous loss runs, we were quickly informed that we could obtain all of the coverage we were looking for at a reasonable price. We opted for this policy with the PBI Group and informed them that we would need to insure our coverage no later than 26 December 2012 to comply with one of the two States where we operate; with the deadline for the other state by 31 December 2012. The policy was quickly generated for our review and documentation Certificates were sent by the PBI Group for both States allowing us to meet all of our requirements in a timely manner. In addition to that, PBI sent Certificates of Coverage to our Franchisor which is a requirement of our franchise agreement as well. PBI service was absolutely the best service we have ever experienced in dealing with E&O Insurance Firms from the product, the cost and the manner in which all were handled for us. The firm, in our opinion, has no equal in the business! We have been in the Real Estate Business since 1869, the PBI Group will be our carrier from this point forward. We give our unqualified recommendations to any Real Estate Firm who is seeking a firm to handle their E & O Insurance business.”
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Bruce K.
Coldwell Banker Country Properties, Inc.
”Paul, I appreciate the way you stayed with me through this process, and helped me get the insurance I needed. The premium was more than fair, and actually less than expected. Had you not stayed with me, I probably would have missed my expiration date. As in the past, you have been easy and very efficient to work with. Thanks. ”
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Jane O.
Coldwell Banker Dominic Goodmann Real Estate, Ltd.
”The application process is easy. The response time is incredible.”
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Keith V.
Coldwell Banker Faith Properties
Paul Bondy is a pleasure to work with. He takes care of everything from start to finish, making the yearly process painless.
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Keith V.
Coldwell Banker Faith Properties, Inc.
Paul Bondy and PBI Group do everything right. They are easy to reach, respond to questions quickly, are professional, knowledgeable and dependable. They also keep us informed about any developments (like Cyber Liability) that we need to know about.
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Andrew B.
Coldwell Banker First Affiliate
”Paul and the PBI Group responded promptly to my request for a quote, and the subsequent questions I had. Their quote was also the most competitive by price, and the policy had more features than the competition. I recommend them.”
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Diane S.
Coldwell Banker First National
”I am pleased with your services. I appreciate your explaining the coverage and helping me make the best choice for my office. I also appreciate your working hard to reduce my cost.”
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Chip S.
CENTURY 21 Stamm Eddy
”Always a pleasure working with PBI as our E&O partner. We get frequent calls asking us to our E&O and we always decline and are content the PBI services and availability.”
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Larry P.
CENTURY 21 Steele & Associates
”Paul was my agent when he was with another company, and was always on top of my policy matters. When he formed his own agency, it was a natural for me to select him to represent my company. All I can say is WOW. Paul searched the market and found me a policy that saved me thousands annually, and afforded me better coverage and a lower deductible. I have since recommended Paul and PBI Group to dozens of my fellow realtors. I should add that Paul has continued to be on top of my policy matters/needs, and not just at renewal time.”
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Anthony M.
CENTURY 21 Town Country Realty
”Paul was extremely professional, and took the time to explain all aspects of the coverage. He wanted me to have the best coverage, even if it meant going with another agency. I recommended him to one of colleagues already.”
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Jack G.
CENTURY 21 Van Syckel ~ Golden Post
”Paul, I think you and your organization did a great job on my policy. The responses, timeliness, and follow-up were outstanding, especially the effort you expended to help retain the affordability on the premiums. While all others were increasing, you kept yours the same. Thanks”
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Mark G.
Century21 Worden&Green
”I began working with Paul at PBI many years ago after meeting at an event.Everything has gone great since!”
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Aaron A.
Coldwell Banker Abernathy
Every year filling out applications for E&O insurance forms is a painful, time consuming venture. But this year, Paul made this whole process much easier, and less time consuming. His knowledge of the insurance industry was quite helpful. He answered all of my questions and guided me through the pitfalls of each carriers' plan. I will be looking forward to working with Paul again next year.
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Harley C.
Coldwell Banker All Stars, Inc
”Paul has gone far and above the service required to write this policy. He has been very patient with me, and I thank him from the bottom of my heart.”
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Vernon J.
CENTURY 21 Johnston Company
”Paul, thank you for your time and interest in helping me secure E&O for my company. Your knowledge of the industry was very helpful in my decision process. Also, I was very pleased with your response time on questions and quotes. I appreciate your interest in getting me the best coverage for the money based on all the factors.”
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Century 21 New Horizons
It is with sincere pleasure that I am writing today about my experience with Paul Bondy and PBI Group. I have known and dealt with Paul for the last few years while he was with his previous company, and have always found him to be courteous and helpful. Even though I was very late in starting the process, Paul promptly got me approved for a quote through his new company. I entertained quotes from four different companies, including the company that I've been with for several years. Paul not only got back to me in record time, but also impressed me further with the lowest annual premium. As always, he was more than willing to offer suggestions and explanations of the benefits in a way that was easy for me to understand, and he helped to expedite my final decision.As you can imagine, my previous insurance company was not happy that I was leaving to sign on with PBI Group. I felt obligated to explain to them that the combination of knowledge, patience, and respect shown by Paul, along with the excellent, well priced insurance package that he put together was simply an offer I couldn't refuse! Thanks Paul!
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Gail S.
Century 21 Newson Assoc
This is such a great company to work with when our renewal date comes up I don't even look elsewhere! Paul Bondy is a super person to work with and always there to help in any way he can.
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Maryann B.
CENTURY 21 Preferred Realty
It is a pleasure working with you again for our E&O coverage. We really missed you the last year or so when we stayed with our current policy. It was very difficult to even get someone on the phone, let alone someone who could actually help us with problems as you so efficiently did in the past whenever we called with questions. The truth of the matter is we called you, got a quick response, got the necessary information via phone and email immediately, which enabled us, with your expertise, to choose the coverage we feel we need for our E&O coverage. As they say…to have E&O coverage with a good company - great; to obtain a policy we can afford - wonderful…to know we have you a phone call away - PRICELESS.
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Robert H.
CENTURY 21 Premier Realtors
I want to thank you for following up with me, but more importantly, taking the time to explain the differences between the policies. I felt totally confident in the decision I made to conduct business with PBI Group. You have delivered on your words. Again thanks, I look forward to a future business relationship with your organization.
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Paul P.
CENTURY 21 Premier Realty Inc
I was provided great service, consistent follow-up, and most importantly, financial savings with better coverage. If it were not for PBI Group, I would have remained with my old carrier, and been less than satisfied. This is a true testament to Paul and his company.
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Bob L.
CENTURY 21 R. E. Lund Realty
”Your rapid/speedy response in handling my renewal was greatly appreciated, as well as saving me money on the premium. Thanks!!”
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Doreen V.
Century 21 Bradley Realty Inc.
”Great customer service and communication.”
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CENTURY 21 Cornerstone Realty
”We found PBI to be great to work with. They were prompt, efficient, and timely, all without being pushy. Thank you so much!”
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Century 21 Country Roads
When it came time to find good, affordable E&O insurance for our Appraisal and Real Estate company this year, Paul Bondy and PBI Group made my life so much easier and stress free. Paul handled the communications and paperwork with professional and personal service from beginning to end of the process. I know if any problems or questions arise, everything will be taken care of. These days, if you have that kind of working relationship, you are a lucky person! Thank you Paul and PBI Group!
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Bob C.
CENTURY 21 Curran & Christie
Thank you for all your help in determining what was the best E&O insurance for me. The comparisons and quotes from three different companies were extremely helpful in my decision. I was impressed with your knowledge of the policies and also appreciated your patience in answering my questions. The time you took with me was greatly appreciated. The best part of our dealings is that when I made my decision, I felt that I had a good grasp of what coverage I needed, and understood my policy.
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Craig E.
CENTURY 21 First Group
”I've had E & O coverage for my multi-office Real Estate Company with the same insurance provider for the past 8 years. Insurance is one of those services you really don't shop around and compare as long as your premium stays about the same as the year before. I am glad I did because PBI Group saved me thousands of dollars with better coverage than I was getting from my previous insurance provider. And they do this with great personal service. ”
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Elaine G.
Century 21 Galloway Realty
Two years ago, we were looking to make some changes to our E&O policy and we were contacted by PBI Group. Right from the start Paul was very easy to talk to, always took the time to explain everything we needed to know, and made sure that all questions were answered. The process was very smooth and the communication with Paul has always been great. He's always quick to respond to any call or email and we are very happy with the service that Paul and PBI Group has provided. I would highly recommend PBI Group.
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CENTURY 21 Hancock Properties
”We have always found Paul to be very courteous and willing to help us when we have questions. He is a great asset to have, and makes the complex business of insurance and liability much easier for us to understand. That helps us to implement insurance in our business plan so we are protected. ”
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Century 21 Hometown RE
My company has been with PBI group since its inception in 2009. Every year I have numerous calls for my business and have never waivered from coming back to Paul. I get fast response times and that means everything.
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Rich D.
CENTURY 21 House of Realty
I have E&O coverage to protect me. Like all insurance, I hope to never have to use it. The manner that Paul Bondy has cared for my company's E&O needs has always been above reproach, and I've been serviced with the highest level of integrity and respect. As a result, I immediately renewed my policy upon notice, and without the need to inquire about other options.
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Candace K.
Century 21 Affilaited First Realty
I have worked with Paul Bondy of PBI Group for many years when selecting E&O coverage and have always been treated fairly and respectfully. I was given many options for coverage at renewal time and was never pushed in one direction. When I had questions about various elements of coverage, they were answered in detail, and to my satisfaction. I had the feeling that my best interests were at the heart of the matter! Additionally, my calls and emails were always responded to lightening fast! I would welcome the opportunity to share my experience with anyone considering this company, and I recommend them without reservation.
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Earl T.
Century 21 Astro Realty, Inc.
”I truly appreciate the fact that I merely had to provide an application that I had completed for another company for the E&O policy, and I received rapid and complete answers to the coverage prices. Also, you provided the service of securing the ability for me to pay for the E&O policy over a period of time, rather than having to come up with the total amount all at once. Finally, it was a pleasure to have the policy, and the full explanation in a quick manner.”
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Diane C.
CENTURY 21 Bond Realty
”Paul was great to deal with. He took the time to explain the coverage offered, and what my particular needs warranted. He was very patient with my many questions, and very knowledgeable in his field. I hope to do more business in the future. ”
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Chastity D.
Better Homes and Gardens Real Estate Southern Branch
”Fantastic company to work with for E&O Insurance. Very informative and responsive.”
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Better Homes and Gardens Real Estate McKenzie Group
”Trusted partner for several years with great knowledge and service . PBI Group was by far the most responsive, and provided us with the knowledge and service we needed to understand our coverage. Thank you for your commitment to excellence. We would not hesitate to recommend your firm.”
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John N.
Best Choice, Realty
”Many years ago we were looking for a new insurance carrier for our E&O insurance. We ended running late in choosing a carrier. Chris, did what he had to do to keep us covered. After all the years I find the service great and the pricing in line. It is a pleasure doing business with Chris.”
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Frank M.
Bellator Real Estate and Development
”Good work Paul. You saved us money, were very responsive, and we are looking forward to continuing the business relationship.”
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Andreas Z.
Beach and Country Realty
”Great Company been dealing with Paul for years and years. Very friendly and helpful.”
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Advantage Realty #1
It has been a superb experience with PBI group. Paul Bondy has provided us with exceptional support and guidance over the past five years. Premiums are very competitive and renewals straightforward; easier than most others. Highly recommended!
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Doreen B.
Alliance Real Estate
I was introduced to the PBI group / Paul Bondy by my former boss of 22 years. Every phone call and email had that professional touch, kind words, etc.. I will always call on Mr. Bondy for insights to my new business.
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Carolyn B.
Carolina Realty Inc.
”A few years ago I was with another E&O company. I was hesitant to switch. After I made the switch I was glad I did. You do such a great job communicating and helping with any questions we may have. Keep up the great work .”
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Dorothy M.
CENTURY 21 Action Realtors
Paul Bondy and PBI Group always go above and beyond to help me with all my needs associated with my E&O coverage. Paul's responsiveness is immediate, and very knowledgeable. I am very impressed with the service and product that I receive from PBI Group. Keep up the excellent service. Thank you.
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Century 21 Action Realty of Gallup
”Our real estate brokerage has had E&O insurance with Paul since we purchased the business 10 years ago. He has always managed to get us the best deal and service. If I've ever had questions, he is very responsive. I wouldn't work with anyone else.”
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Dot H.
CENTURY 21 Advance Realty
Thank you so much Paul for all your help when I had to renew our company's real estate E&O Insurance. You were very patient and answered every single question so that I felt I made a decision that I was very comfortable with. I also appreciate your timely responses to my inquiries.
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Clint B.
Bishop Realty Associates
”I have worked with Paul for several years now. He has always done whatever needs to be done. If I have questions, he's ready to answer me. He is an asset to your company.”
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