I have had the pleasure of having PBI Group as our real estate E&O insurance representative for a number of years. Paul's knowledge of the E&O Insurance market is a definite asset in doing business with Paul. But perhaps one of his best, of many, attributes is just how far he goes to deliver top-notch customer service. My gosh, this man has taken calls from me after 9PM and assisted me when I had trouble getting a quote from his competitor! I sensed his concern was to ensure I had enough information to make an informed decision. Well, after finally getting that competitor's quote, after 6 phone calls, 4 emails and a call to their corporate office, Paul then assisted me to honestly dissect the pros and cons of the various policies. Paul goes above and beyond to earn your business. For that reason alone it makes a compelling reason to use Paul. However, his quote was $700 less which certainly clinched the deal!
