Paul Bondy
President — The "PB" in PBI Group
LinkedInPaul Bondy is the Founder, President and "PB" of PBI Group. Paul is an E&O insurance expert with 30 years of experience creating and placing E&O insurance policies with some of the most successful real estate brokerages through the United States. Paul started PBI Group in 2009 after being a Vice President with Aon Risk Services heading up their real estate division, one of the largest real estate insurance programs in the country. As true expert in Real Estate E&O he has consulted with numerous preeminent insurance carriers and attorneys who service the real estate market. At PBI Group Paul works every day with clients answering coverage questions and handling client renewals. Outside of work, Paul spends his free time with his family.
Articles by Paul Bondy
70 articles
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Errors and OmissionsWhen Your E&O Policy Says "No": Understanding Coverage Denial Letters in Real Estate
Published: February 24, 2026 | Category: Errors and Omissions
Feb 25, 2026
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Errors and Omissions10 Key Coverages to Look for in a Real Estate Errors & Omissions Policy
Published: February 16, 2026 | Category: Errors and Omissions
Feb 16, 2026
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Errors and OmissionsProperty Management E&O: Alleged Failure to Procure or Maintain Insurance for Managed Properties
Published: January 16, 2026 | Category: Errors and Omissions
Jan 16, 2026
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Errors and OmissionsThe Real Estate E&O Exposure of Listing an "As-Is" Property: Why It Doesn’t Shield Sellers From Legal Risk
Published: October 24, 2025 | Category: Errors and Omissions
Oct 24, 2025
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Errors and OmissionsTop 10 Ways to Prevent Real Estate E&O Insurance Claims
In the real estate industry, protecting oneself from errors and omissions (E&O) claims is essential for maintaining a reputable and successful business. E&O cla…
Apr 11, 2025
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Errors and OmissionsReal Estate E&O Claims Spotlight: Deed Fraud
Imagine finding out that the property you just purchased is not actually yours because the seller never owned it in the first place. This is a growing problem w…
Jun 1, 2023
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Errors and OmissionsReal Estate E&O Claims Spotlight: Video Captured Slander
You have a showing and are excited to hear about the feedback, but you find out the buyers’ realtor had been making disparaging statements about you in your own…
Jun 1, 2023
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Errors and OmissionsReal Estate E&O Claims Spotlight: Get Your Stuff Out of My House!
Every property owner wants the transition into their new home to be seamless. However, sometimes the previous owner, who gladly accepted your hard-earned money …
May 2, 2023
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Errors and OmissionsReal Estate E&O Claims Spotlight: HOA Law Impacting Rentals
Accurate disclosure documents are crucial to both sides in real estate transactions. When selling a property, the owner must always reveal essential information…
Feb 9, 2023
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Errors and OmissionsReal Estate E&O Claims Spotlight: Survey Says, "Get Off My Land!"
Even for seasoned experts, selling real estate is a complex undertaking and a potential legal labyrinth. If due diligence is not done, agents and their brokers …
Jan 13, 2023
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Errors and OmissionsReal Estate E&O Claims Spotlight: Seller Fails to Report Smart Home Upgrade Exclusion
Often times during the sale of a home, there are upgrades that require either exclusion from the contract or a separate agreement (e.g. selling furniture with a…
Nov 8, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Verify the Listing Information
A heated real estate market can cause agents and buyers to be careless and reckless. Often buyers feel like they need to remove purchase contingencies to make t…
Sep 10, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Double Agency Conflict of Interest
Dual agency usually happens when an agent represents both the seller and buyer of real estate in a transaction. However, it also occurs when separate agents lic…
Jul 16, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Agent-Owned + Water in the Basement
Real estate transactions pose dangers to buyers and sellers. For example, some might think the Seller’s Disclosure form from a realtor-owned listing would be wa…
Jun 23, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Can you Spot a Meth House?
Real estate agents may take on more responsibility and significant liability risks than they might realize upon entering the profession. For example, if an agen…
May 15, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Beware of Nighmare Buyers
Real estate agents are at the center of every deal, causing them to face unavoidable challenges. It’s taxing enough to satisfy brokers, lenders, other agents, a…
Apr 20, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: ESA (Emotional Support Animal) Rental Challenge
Some emotionally sensitive people with psychiatric ailments rely on emotional support animals (ESA) to help them cope. For example, an ESA aids people with disa…
Mar 25, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Problems Buying a House Sight Unseen
The pandemic is causing significant changes in every business. For example, selling homes to buyers sight unseen has become a widespread practice for real estat…
Feb 18, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Stop Lying on Property Listings
For real estate professionals, it is a legal, ethical, and courteous practice to fully disclose all facts that directly affect the value of a property, particul…
Jan 31, 2022
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Errors and OmissionsReal Estate E&O Claims Spotlight: Must Confirm Short Term Rentals with The County
Real estate professionals must provide full disclosure of all material facts that impact the appeal and value of a property their clients seek to purchase. Clie…
Dec 20, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Beware of Selling Unrealistic Dreams
Real estate professionals are legally bound to provide their clients full disclosure of all material facts that affect the value and post-purchase plans of a pr…
Dec 15, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Bad Water
In every real estate transaction, agents and brokerages have a duty to inform buyers of material facts about the property being sold. Failure to do so can resul…
Dec 1, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Fair Housing Testing 2.0
Originally passed by Congress as part of the Civil Rights Act of 1968, the Fair Housing Act is an important piece of legislation that prohibits discrimination b…
Nov 15, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: The Oil Tank Spill
Real estate professionals are exposed to numerous risks as they represent buyers and sellers. These risks are only compounded when agents do not perform due dil…
Oct 29, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Archiving Communications (Email and Text Messages) Per Transaction
Real estate professionals have a tremendous number of conversations with clients, agents, and other 3rd parties related to a transaction. Often this transaction…
Sep 29, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Solar Panels
Real estate professionals are bound by a duty of care to disclose material facts that can influence the value or desirability of a given property. Failure to ab…
Aug 25, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Newly Licensed Agent Selling their Own Property
Licensed real estate agents have a professional duty to disclose material facts about properties for sale. They must also represent their clients; either the bu…
Jul 25, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Septic vs. Sewer Know Before You List
When purchasing a home, buyers and real estate agents do not always think about the utility hookups – or lack thereof – included in the home purchase. Overlooki…
Jun 17, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Commission on Both Sides
As the U.S. economy continues its post-pandemic recovery, the real estate market has seen buyer and seller interest skyrocket. In a hot real estate market, near…
May 4, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Agent Home Purchase
In legal claims against real estate agencies and their agents, plaintiffs often focus on issues with the selling of the home, such as failing to disclose damage…
Feb 25, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Duty of Care
Real estate transactions rarely go exactly as planned. When the property in question has been owned and renovated by the real estate agent, and the buyer is a c…
Jan 20, 2021
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Errors and OmissionsReal Estate E&O Claims Spotlight: Dual Agency
Real estate professionals are bound by a range of duties, including certain obligations when those professionals sell agent-owned property or serve as dual agen…
Oct 16, 2020
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Errors and OmissionsReal Estate E&O Claims Spotlight: Infringing on Image Copyrights
Advertising is a critical component of the real estate industry. Promoting a home sale through the use of professionally-shot images is a common practice; such …
Sep 8, 2020
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Errors and OmissionsReal Estate E&O Claims Spotlight: Estate Sales
Real estate agents face numerous challenges in their profession, and transactions rarely go as planned. When it comes to estate sales, especially in the wake of…
Aug 12, 2020
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Errors and OmissionsReal Estate E&O Claims Spotlight: The Costs of Copyright Infringement
The world’s information is at our fingertips, thanks to the Internet. On the web, it is possible to find literally millions of images, and sometimes these image…
Jun 18, 2020
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Errors and OmissionsReal Estate E&O Claims Spotlight: How Prior Knowledge Can Derail a Claim
When property is in your care, custody, and control, agents are duty-bound to maintain property premises in a safe and hazard-free manner. Failure to do so, suc…
May 13, 2020
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Errors and OmissionsReal Estate E&O Claims Spotlight: Shady Agent
In real estate transactions, both buyer and seller have a reasonable expectation of propriety. In other words, both parties expect that the transaction will be …
Apr 13, 2020
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Errors and OmissionsReal Estate E&O Claims Spotlight: When the Showing Goes to the Dogs
There are many cases of bodily injury or property damage occurring during property showings, but most people don’t consider the potential danger of pets during …
Dec 16, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Be Aware of Fair Housing Testers
Potential renters and buyers are not always what they appear to be. Fair Housing Testers are individuals who pose as prospective clients in order to investigate…
Oct 22, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Beware of HOA Bylaw Changes Not Allowing Short-Term Rentals
In the age of Airbnb and other home sharing services, it’s now easier (and more appealing) than ever for homeowners to rent out their property for an additional…
Oct 1, 2019
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Errors and OmissionsE&O Claim or Potential Claim Reporting
What you SHOULD be reporting to your Real Estate E&O Policy?
Aug 29, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Lost, Stolen, or Damaged Items
It’s not uncommon for the owner of a property to not be around when their home is shown to potential buyers. Under the supervision of a real estate agent (or se…
Aug 8, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Disclosures in Real Estate Transactions
While real estate agents have many responsibilities, there are some things that should not be addressed by agents during the buying and selling process, as they…
Jul 18, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Wholesaling: What Can Go Wrong?
Purchasing homes for the purpose of increasing their value and reselling them at a profit, also referred to as wholesale, is a popular practice that can be bene…
Jun 26, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Misrepresentation in the Buying Process
What does a misrepresentation claim look like in the real world, and what kind of consequences does it have for an agent? Let’s take a look at one of our recent…
May 14, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Disclosure Disaster
The Facts:
Feb 11, 2019
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Errors and OmissionsReal Estate E&O Claims Spotlight: Beware of Representing Your Family Members
A spotlight on a claim against a real estate agent who represented his sister in the sale of the sister’s house where the buyer claimed the sister and the agent…
Dec 11, 2018
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Errors and OmissionsLead Paint Exposure: Errors And Omissions Risk For Real Estate Agents
When a family with a two-year-old boy moved into a house that was more than 100 years old, they had no idea that the house was covered in lead-based paint. The …
Aug 30, 2018
- Errors and Omissions
Insurance Coverage for Sexual Misconduct (Spoiler Alert- It is not your E&O)
Sexual misconduct by a company executive or employee can result in a wide variety of legal claims against the company itself. If the victim is an employee, a su…
Jul 15, 2018
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Errors and OmissionsProperty Management Services – Bodily Injury and Property Damage Exposures
Whether you explicitly perform Property Management services, or you provide property management services as part of a transaction, there are significant exposur…
Jun 21, 2018
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Errors and OmissionsIs your Neighborhood Garage Sale covered by your E&O?
We have been asked over the years if events such as ice cream socials, holiday toy drives, garage sales, etc, conducted by real estate agents within their commu…
May 25, 2018
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Errors and OmissionsWhat is BI/PD Coverage and why do I need it?
BI/PD stands for Bodily Injury and Property Damage. Most Real Estate E&O policies include some measure of BI/PD coverage, such as limited lockbox coverage or op…
Feb 14, 2018
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Errors and OmissionsConvicted Sex Offender: To Rent or Not to Rent, that is the Question
What should you do if a convicted sex offender, out of jail for 10 years, applies to rent one of your listings? Ask the owner of the property?… but what if he/s…
Dec 22, 2017
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Errors and OmissionsReal Estate Fraud And The Fiduciary Responsibilities Of Real Estate Agents
A Hazleton, Pennsylvania realtor could serve up to ten years in prison after pleading guilty to conspiracy to commit wire fraud. The realtor was arrested in Flo…
Dec 4, 2017
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Errors and OmissionsProtecting Client Property: Real Estate Agent's Ethics Violation Turns Criminal
During the Christmas season, neighbors in a Connecticut town spotted two men carrying large sacks in and out of a home. According to police, one was a local rea…
Nov 20, 2017
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Errors and OmissionsDual Agency on Agricultural Land Deal proves to be Risky Business
A spotlight on a claim against a real estate agent who acted as a dual agent for both the seller and the buyer of 1000 acres of agricultural land for $10 millio…
Nov 15, 2017
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Errors and OmissionsWhat is Construction/Development coverage?
Construction/Development coverage extends the E&O policy to provide coverage for the sale of residential property that has been built or developed by an insured…
Nov 1, 2017
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Errors and OmissionsWhat is a “Hammer Clause”
There really is no such thing as a “Hammer Clause”, but that is the common term for the Consent to Settle Clause in your E&O policy. The Consent to Settle claus…
Sep 27, 2017
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Errors and OmissionsWhat does DOL (Defense Outside The Limit) Mean?
One of the options you have when buying E&O insurance is Defense Outside the Limit (DOL) or Defense Within the Limit (DWL). It is important to understand this o…
Sep 5, 2017
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Errors and OmissionsConflicts of Interest: Don't go there.
This should go without saying but we still receive many real estate E&O insurance claims revolving around conflicts of interest. Always be mindful of, and avoid…
Aug 30, 2017
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Errors and OmissionsThe Pitfalls of Dual Agency and Bugs
A recent residential transaction resulted in a substantial claim being paid because of an undisclosed termite infestation. Our insured was both the listing and …
Aug 16, 2017
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Errors and OmissionsBeware of Greedy Buyer Clients Who Want The Furniture
A spotlight on a PBI Group and Hanover Insurance claim against two real estate agents involving greedy buyers who wanted to keep staging furniture used by selle…
Jun 15, 2017
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Errors and OmissionsBe Proactive and Start Filing your Text Messages
Documenting conversations and decisions made during a real estate transaction is an extremely important best practice for E&O compliance. When you find yourself…
May 31, 2017
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Errors and OmissionsAvoid the Extremely Difficult Client
One of the best ways to avoid having an E&O suit filed against you is to avoid the extremely difficult clients. Yes, that means walking away from someone who wa…
May 10, 2017
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Errors and OmissionsNot in my house
When neighbors noticed unusual activity at a recently-sold home, officers were called. They found two people engaged in sexual activity. The woman claimed to be…
May 5, 2017
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Errors and OmissionsI’m Here For You
Trust is paramount, develop it buy showing your clients you are there for them through the exciting and stressful journey of a real estate transaction. Let your…
Apr 28, 2017
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Errors and OmissionsAgents are Targets
Unfortunately, in today’s litigious society, lawsuits and grievances against real estate agents are very common. Real estate agents are frequent Targets for law…
Apr 16, 2017
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Errors and OmissionsKeep Some Opinions to Yourself
Service oriented real estate professionals can sometimes get themselves into trouble if they feel compelled to give advice on matters that are beyond their prof…
Apr 14, 2017
- Errors and Omissions
Does Your E&O Policy have a strong deductible waiver?
Does your E&O policy have a deductible waiver? Ours does up to $5k per deductible if the transaction that triggered the claim has the following conditions met:
Apr 7, 2017
- Errors and Omissions
About Us
PBI Group is a boutique insurance brokerage firm focused exclusively on the insurance needs of real estate professionals throughout the country. Our meticulousn…
Apr 1, 2017
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